Refund policy

We stand behind everything we make.

30-Day Guarantee on Damaged, Wrong or Defective Items

We want you to love your gear as much as you love a perfect kill shot down the line. If something is not right we will make it right — no whistles, no arguments, no video review needed.

Refund requests must be made within 30 days of the delivery date — do not wait three rotations to speak up, call it early and we will handle it from there.

For qualifying claims, we will offer a replacement or refund at no additional cost to you. You will not be charged return shipping for damaged, defective, incorrect, or significantly misrepresented items.

How to contact us:
Email support@notmyball.com within 30 days of delivery with your order number and a photo showing the issue. We'll respond within 1–2 business days with instructions. For qualifying claims, we will provide a replacement or refund at no additional cost to you.

Please note: Because our products are printed on demand specifically for each order, we do not accept returns or exchanges for:

• Buyer's remorse or change of mind
• Incorrect size ordered (please check our size guide before purchasing)
• Minor color variations due to screen display differences

Sizing: We strongly recommend checking the size guide on each product page before ordering. If you're between sizes, we recommend sizing up.

We want you to love what you get. If something's wrong, tell us. We'll fix it.

This refund policy may be updated at any time but we will always keep it as fair and straightforward as a ball that lands clearly out — no debate, no drama, just the right call.

For best long term results please follow our washing and care instructions — treat your shirt right and it will outlast more seasons than your knees will.

Not My Ball is a brand owned and operated by Flagged World LLC, a U.S. company based in Miami, Florida.